Any service provider type of business will benefit from enhanced interactivity with clients or customers. DAPAT this edge!

Location/Directions

Your customers have heard of you, and are eager to come!  BUT they don’t know the way. All they have to do is send a coded SMS to DAPAT and receive detailed instructions on the best ways to get to your location. Voila! Your customers look for you! They even receive your contact details and opening hours for future use.

Updates/Promotions

Printed fliers are often discarded and end up in drains or garbage bins. SMS updates go straight to the one of the most effective mobile communication device carried everywhere by most of the population – the Mobile Phone. There has never been a more effective way to target potential returning customers and generate tremendous repeat business!

Customer Database

Build a customer database from the SMS interactions you have done with them.  Returning customers will be more than happy to know they are remembered and feel comfortable to come back to your place again and again. They can receive updates on your business or promotions should they choose this feature.

Feedback/Suggestions

After a recent transaction, your customers send you a score via SMS DAPAT for their recent business experience and service. Instant feedback! This goes straight to your database for later analysis. Regardless of how they graded you, they are happy it was so simple to get the message across. Give them credit points for this to increase the response level.

General Inquiry

Clients and customers would naturally have many questions to ask! Since SMS is the fastest and most common form of communication in this modern era, DAPAT is able to provide you with a virtual information desk that extends beyond working hours!  Allow your customers the privilege of asking general questions and receiving instantaneous response.

Loyalty programs

Customers can collect "points" based on their usage of the SMS services.  These points can then be redeemed for products and services when needed.

Notifications

Customers would like to know when your finished working on their thing.  They would also like to know how much it will cost them.  Send this information via SMS in Malay or English. The customer can opt in for this SMS service when they visit your store and leave something with you to repair or service.

Mobile Coupons

Customers can request for an e-mobile coupon and will get a discount if they show this SMS coupon to the cashier before ordering.

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